Principle 7

Monitoring

Consistently monitor and evaluate program performance using responsible data collection, management and dissemination practices.


Increasingly, facilitating agencies are collecting data on SGs and their members, and carrying out operational and impact studies to better understand the benefits and challenges of membership. As the sector continues to grow, practitioners stress the need to adopt responsible data collection and dissemination practices, and to ensure that programs operate on well-researched and well-tested assumptions.

Elements of Principle 7

Guidance Notes

Varied methods for assessment

Choose to collect data that will inform decisions about program adjustments and future courses of action. Supplement quantitative data analysis on group and program performance (as obtained through tools such as an MIS and the SAVIX) with qualitative analysis and direct observation, ideally unannounced, of randomly selected SGs. Satisfaction surveys are also a good way to gather valuable member perceptions of the program and be responsive to their needs.

Respect for data ownership and security

The possibility of selling SG data, such as contact information, meeting times, and savings amounts, has recently sparked debate and highlighted the importance of responsible data management. Online record-keeping tools like eRecording have made it easier to produce complete, accurate, and centralized data systems that can then be released to third parties such as politicians or financial service providers. Irrespective of the debate, respect local regulations about informed consent and data use, and be transparent with groups about how their personal financial information will be used and who might benefit from it.

Monitoring of post-project outcomes

Whenever possible, monitor a sample of groups no longer receiving direct program supervision, such as failed groups, those with members who have dropped out, and graduated groups that are no longer receiving direct program support. Including these data points in the monitoring allows the organization to consider not only the impacts within the control of the program, but also any dynamics that might occur outside of its intervention. Make sure that donors understand the importance of monitoring post-project, and use ingenuity to develop low-cost or no-cost ways to acquire the monitoring data.

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Principle 6: If choosing to promote a relationship with a financial service provider, empower SG members to make good choices based on their interests and demands.

Principle 8: Put in place a clear exit strategy that leaves behind post-program structures for sustainability, expansion of services, and ongoing support.

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1 Comment

  • Daudet Nsongi

    April 1, 2016 at 11:03 am Reply

    The monitoring of post project outcomes is sometimes not easy. To make it low-cost or no-cost we need to ” work today for tomorrow”. Emphasize on sustainability by bringing both village agents/trainers (not being agency or project staff) and groups to the level where they develop income generating activities or small projects (that project/ agency can support) at the beginning and help them become independant. They will always be greatful and happy to work with you in post-project monitoring/data collection.

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